How the
Aakash tablet bounced back
Internet-connected tablets, as I’ve explained before, have the potential to
positively impact billions. Cell phones improved commerce and changed society
by allowing, among other things, the poorest villagers in the developing world
to connect with one another. The Internet will catalyse the next leap forward
by providing those in the developing world access to the same ocean of
knowledge as those in wealthier societies. This will transform education and
revolutionize commerce.
When India announced its $35 Aakash
tablet roughly two years ago, it made front-page news. From the specs, it was
clearly a rudimentary device for those unable, perhaps, to afford an iPad or
top-of-the-line smartphone. And like every first version of a new technology,
the tablet had problems. The Indian media quickly and mercilessly trashed it,
with top publications writing the tablet’s obituary
In October 2011, I met India’s
education minister Kapil Sibal at a State Department-hosted event in
Washington, D.C. I asked if the Aakash would ever become a reality. He insisted
it would and gave me his own tablet. He also shared his vision for the Aakash –
one in which the tablet would revolutionize education.
I was impressed but worried. Aakash
was clearly a breakthrough — an Internet-enabled device at an incredibly low
price point. But it was not good enough for the target market of first-time
technology users. It also wasn’t robust enough. I wrote to Sibal suggesting
that he “declare victory” and discontinue this model, then allow the
manufacturer of the Aakash, Datawind, whose CEO I was introduced to by Pentium
chip inventor Vinod Dam, to
provide a better product for the same price. I suggested he call this “Aakash
2.” I had also convinced Datawind CEO Suneet Tulli that this made economic
sense.
So, after the drubbing by the media
and a political backlash, Sibal followed my advice.
But I was all but certain that,
after reading Indian newspapers and extensive criticism from Indians on Twitter
that, no matter how good this device was, Indian politics would triumph and the
device would die a fast death. Based on my previous experience, I was convinced
that no Indian reviewer would have the courage to say anything nice, and the
negative publicity would build on itself.
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